Refund Policy

1. Eligibility for Refunds

Refunds may be considered in the following cases:

• Duplicate payments made due to technical errors
• Payments made for services not delivered due to platform failure
• Accidental charges where valid proof is provided

2. Non-Refundable Scenarios

Refunds will not be issued in the following circumstances:

• Change of mind after successful service usage
• Partial usage of subscription or plan benefits
• Failure to comply with our terms and policies

3. Refund Request Process

To request a refund, please contact our support team within 7 days of the transaction. Include:

• Transaction ID and payment method
• Registered name and contact details
• Reason for the refund request

Send your request to: contact@connectedbanking.co.in

4. Refund Processing Time

Upon validation of your request, refunds (if approved) will be processed within 7–10 business days. The amount will be credited to the original payment method.

5. Cancellation Policy

You may cancel a subscription plan at any time. However, no refunds will be issued for the unused portion of the subscription once activated, unless stated otherwise in a specific offer or agreement.

6. Contact Us

If you have questions about this Refund Policy, please contact us at: